January 2024

Tuesday 23^rd January

12:00
Registration & Lunch
Collect your badge and start networking over lunch with your MSP peers

13:00
Network Group Welcome Remarks & Business
Hear the latest news and updates about the Group from NG Chairman, Executive Board Members and MD.

14:00
Table Topics
The event will commence with a series of partner-led roundtables, which will provide attendees with a unique opportunity to engage in in-depth discussions on a wide range of topics related to the industry. An opportunity to learn from your peers and channel leaders, ask questions and share your own insights.

15:00
Coffee Break/Networking
Take a break for coffee and networking. Refresh and refuel before heading into the next session.

15:30
Partner Table Hops: Set 1
Hear the latest updates from some of our key vendor Partners. We’ll send you into small groups where you’ll meet and hear from different vendors including ConnectWise, Egnyte, Kaseya, OpenText, Pax8, Sophos and Terra. This is a unique opportunity to connect with other members and NG Partners in a small group environment.

16:45
At leisure

18:00
Activity/Networking Dinner
Join us for an evening of darts and networking at Flight Club! This is a great opportunity to relax and unwind with your fellow attendees. Enjoy drinks and appetizers while networking with members and partners in a casual setting. We hope to see you there!

Wednesday 24^th January

08:30
Registration Lite

09:00
Network Group Welcome Remarks & Business
‍Welcome to Day 2!

09:35
Partner Table Hops: Set 2
Hear the latest updates from some of our key vendor Partners. We’ll send you into small groups where you’ll meet and hear from different vendors including Brigantia, Huntress, Inbay/Uptime, N-able, Pia, ScalePad and Threatlocker. This is a unique opportunity to connect with other members and NG Partners in a small group environment.

10:50
Coffee Break/Networking

Take a break for coffee and networking. Refresh and refuel before heading into the next session.

11:15
Starting The Year Off Right with Darren Strong, Focus Technology Solutions
Join this session focused on key strategies to elevate your MSP business in the upcoming year:

• Cracking Communication Conundrum: Streamlining operations.

• Escaping the Vicious Cycle: Understanding the impact of late planning.

• Mastering the Product Life Cycle: Evolving your service strategies.

• Financial Planning: Understanding resource requirements.

• Sales Pipeline Collaboration: Power in team dynamics. Also discover the Rule of 78 Cells, a principle emphasizing the value of early planning for Monthly Recurring Revenues.

Join Darren to explore the significance of organisational alignment, goal-setting, and the importance of continuous assessment for sustainable growth.


12:00
KEYNOTE SPEAKER – Darren Edwards

Darren Edwards is a former mountaineer and Army Reservist who sustained a life-changing injury in the summer of 2016. The near-fatal climbing accident would leave Darren permanently paralysed from the chest down. With determination, grit and positivity, Darren has overcome adversity by becoming a Disabled Adventurer, Expedition Leader and Motivational Speaker. Guaranteed to motivate, encourage change, and inspire, Darren’s keynotes are a powerful call to action that reinforces the vital role of a robust mindset, the ability to adapt to change, and how beyond our own perceived limits lies our true potential. Gain valuable insights from Darren’s remarkable experiences, learning how to develop mental toughness and how to thrive in high-pressure situations.

13:00
Lunch / Networking

Take a break from the sessions and enjoy a delicious lunch while networking with members and partners. Get to know people on a more personal level and learn about their work.

14:00
Panel Session: Spotlight on Apprenticeships with Alastair Johnston from QA and invited Members

In today’s dynamic and ever-evolving landscape MSPs often find themselves in a constant pursuit for talent, facing unique challenges, such as limited resources and fierce competition from larger players. However, there is a powerful tool that can help you not only survive but thrive: apprenticeships. Join this session to hear from NG Members about their experience of introducing apprentices in their businesses.

14:35
Breakout Sessions

Option 1:- 12 Key Financial Metrics, Margins & Budgeting, on a One Page Nirvana with Jez Nolan, Ingenious

"With the lights out, it's less dangerous" (Kurt Cobain)

Not when it comes to a spotlight on your company's annual budget, revenue, expenses, and profitability! This session will take you through a crash course on how a business owner can get complete visibility on everything in one easy-to-digest page. This will include 12 key metrics you should watch like a hawk, everything that affects the 'bottom line' (net profit - not clean-shaven bottoms), margin on individual services and product lines, ratio of MRR to overheads, and how to create a rolling or annual budget for all income and expenditure, and see variance amounts and percentages, year-to-date/ quarterly or monthly with drill-down for detail.

 Option 2:- Demonstrating competence when delivering cyber security advice with Chris Blunt (Blunt Security) & Ian Groves (Start Tech)

Learn how MSPs can use the NCSC Assured Service Provider and Cyber Essentials frameworks to deliver cyber security advice to clients and how Start Tech uses ConnectSecure (formerly CyberCNS) to help keep clients Cyber Essentials compliant.

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15:35
Coffee Break/Networking

Take a break for coffee and networking. Refresh and refuel before heading into the next session.
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16:00
Network Group Closing Remarks